“You catch more flies with honey than vinegar.”
I am not sure about you, but this was a favorite saying of my mother as I grew into adulthood specifically when I was being a demanding and thankless booger of a son.
It took some life-learning to really being to understand that power of those eight little words. The truth is when you approach people with gratitude and kindness these sentiments are usually reciprocated. We understand this in our personal lives almost intuitively. How often has kindness and gratitude managed a situation with your spouse or child that could have spiraled out of control?
So why is it we lose sight of this basic tenant of relationships in our professional lives? There are couple general reasons for this forgetfulness. First, we can become blind to the fact that businesses are made up of people. Secondly, we think in terms of customers, donors or vendors, not Sally or Joe. However, Joe or Sally are who make the decisions on whether they are going to buy from us or donate to our cause. For very practical reasons showing gratitude effects our ability to do business.
More than that, an act of sincere thankfulness makes everyone involved feel better. Your client, vendor or donor will feel appreciated and will carry that through their day. How does it great do you feel when you make someone’s day with some small kindness? It feels amazing!
“Feeling gratitude and not expressing it is like wrapping a present and not giving it.” ~William Arthur Ward
Need some ideas on how you can easy and cost effective ways to show your vendors, customers or donors some thankfulness today? Click here to see our blog and 10 ways you can be thankful.
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